Q:
|
How
long will it take for my countertop to arrive at my home?
|
A:
|
| Standard
lead time can range from 2-4 weeks, dependant on the style
and color that you have chosen for your countertop. |
| |
|
Q:
|
Why
does the color of my countertop affects the lead time? |
A:
|
| Different
laminate companies offer different lead times to get their
product to us. Wilsonart and Pionite offer the fastest
lead times and are generally easier to form and bend when
fabricating your custom top. Formica is the most difficult
laminate to obtain and we often experience burning and
cracking while fabricating your countertop. This often
leads to extended lead times, even beyond the standard
4 weeks. |
| |
|
Q:
|
What
is the difference between custom and factory-run countertops? |
A:
|
| Custom
countertops (Tearform and Dunhill) are made one top at
a time by first fabricating the substrate to the size
of your top, then applying the laminate, folding the splash,
adding the bevels and caps, and finally doing some sanding
and filing of the finished product. Standard lead time
on these tops is generally 4 weeks, but can vary depending
on the time of year and the amount of activity in the
shop. Factory-run tops (Curvform, Postform, 180 Degree
Wrap, Woodbridge, and Self-edge) are formed in a machine
in straight runs, and then mitres are cut, end caps applied,
and finishing touches are completed. Due to their popularity,
Curvform and Postform lead times are 2 weeks (except Formica
laminates- 4 weeks). 180’s, Woodbridge, and Self-edge
lead times are 3 weeks (again with the exception of Formica). |
| |
|
|
Q:
|
Why
do I need to have my countertop templated? |
A:
|
| Tops
are templated to insure that they cover cabinets and follow
walls as closely as possible. |
| |
|
Q:
|
Why
don’t my tops fit the walls perfectly, even though I had my
cabinets scribed? |
A:
|
| Keep
in mind that countertops are built in straight lines (front
edges and backsplashes). They can be built at angles and
out of square, but still must be in straight lines. Many
walls do not follow the same rules as 2x4’s twist, making
walls wavy. On walls that wave there are several options.
Tops with no splash, loose splash, or backsplashes with
double scribe would be best for these applications. L-shape
and U-shape tops are typically measured for out of square
corners using "3-4-5" measurements. Using these
methods countertops should fit the walls, but most tops
will still need to be scribed. |
| |
|
Q:
|
Who
is responsible to install my countertop? |
A:
|
| MKD’S
responsibility for your top stops at the tailgate of the
MKD truck. While the truck driver is on-site, please carefully
inspect the countertop for flaws, chips, cracks, etc.
Any damage to the top must be noted at that time. MKD
does not have an installation crew, therefore all installation
responsibility is that of the homeowner. MKD recommends
installation be done by a professional contractor who
is familiar with finish carpentry, and cabinet installation. |
| |
|
Q:
|
The
person who measured my cabinets measured to the centerline of
my sink. Why wasn’t the hole for my sink cut out? |
|
A: |
| The
purpose of that measurement was to determine where to
put the laminate seam in a "custom" top, or
where not to put a butt joint in a "machine-run"
top. If MKD has not received specific cut-out dimensions,
or an actual template, as well as a specific order for
the sink cut-out, that sink cut-out will not be done.
Please verify that that information has been provided
to MKD with your salesperson if you want the sink hole
cut out. |
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